nbajee's Privacy Policy

1. Introduction and Scope

nbajee always treats user privacy as a top priority. This privacy policy explains what information is collected when you use nbajee's platform, website, and related services, how it is processed, and what your rights are.

This policy applies to all registered users of nbajee — from the moment an account is created through every stage of service use. By accessing the platform or opening an account, you are considered to have accepted the terms of this policy. Our Terms and Conditions together with this policy form a complete legal framework — both should be read together.

nbajee provides services only to individuals aged 21 or above. No information is intentionally collected from minors.

2. Types of Information Collected

2.1 Registration and Identity Information

The information you provide when creating an account may include:

• Full name, date of birth, and gender
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Residential address

2.2 Transaction and Financial Information

Relevant payment information is collected during deposit and withdrawal processes. nbajee handles transactions via bKash, Nagad, Rocket, and Upay, and stores the necessary information securely during that process. Full card or wallet numbers are not stored on nbajee's servers.

2.3 Technical and Usage Information

The following information may be recorded automatically while using the platform:

• IP address and device type
• Browser version and operating system
• Session duration and page view history
• Cookie and local storage data

2.4 Support Communications

When you contact our support team via live chat or email, records of that conversation may be kept — for quality assurance and issue resolution purposes.

3. Purposes of Data Use

nbajee uses collected information only for the specific purposes listed below:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing customer support and resolving complaints
• Detecting and preventing fraud, money laundering, and other illegal activity
• Maintaining platform security and technical stability
• Sending personalised experiences and promotional communications (only with your consent)
• Implementing responsible gaming policies

Your information is never sold to third parties. In any situation, nbajee uses only the minimum information necessary.

4. Data Disclosure and Third Parties

4.1 Service Provider Partners

Necessary information may be shared on a limited basis with trusted technology and payment service providers — for example, to process transactions via bKash or Nagad. These partners are bound by strict confidentiality obligations and may not use the information received for any other purpose.

4.2 Legal Obligations

If nbajee receives a valid legal directive from a relevant authority or a court order, it is required to provide the necessary information. Where possible, an effort will be made to notify the user in advance.

4.3 Commitment to Non-Disclosure

Beyond the requirements described above, nbajee does not disclose any of your personal information — name, contact details, transaction history, or anything else — to any advertiser or other third party.

5. Data Security Measures

nbajee applies industry-standard technical and procedural measures to protect user information:

• SSL (Secure Socket Layer) encryption — all data transfers are completed over encrypted channels
• Sensitive information is stored in hashed and encrypted form
• Firewall and access control systems to prevent unauthorised access
• Regular security audits and vulnerability testing
• Access to data is restricted to authorised personnel only

Even so, it is never possible to guarantee 100% security when transmitting data over the internet. If you notice any sign of a security issue, please inform our support team immediately.

6. Cookie Policy

The nbajee platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make your visit more convenient.

6.1 Types of Cookies We Use

• Essential cookies: For login sessions and security — the platform cannot function properly without these
• Functional cookies: To remember language preferences and personal settings
• Analytical cookies: To analyse platform usage for improvement

6.2 Cookie Controls

Most browsers offer the option to block or delete cookies. However, disabling essential cookies may prevent you from logging in to your account or completing transactions.

7. Data Retention Period

nbajee retains your information only for as long as it is necessary:

• For active accounts, all information is retained for the duration the account remains open
• Even after an account is closed, financial transaction records are kept for the relevant legally required period
• Some information may be retained for a set period for security and fraud prevention purposes
• Once the retention period ends, information is securely deleted or anonymised

8. User Rights

nbajee is committed to giving users control over their personal information. You have the following rights:

• Right to access: You can find out what information we hold about you
• Right to correction: You can request that incorrect or outdated information be updated
• Right to deletion: You can request that your information be deleted where there is no legal obligation to retain it
• Marketing opt-out: You can opt out of promotional communications at any time
• Portability: You can request your information in a structured format

To exercise these rights, contact our 24/7 live chat support team or write to us by email: [email protected]

9. Responsible Gaming and Data Protection

nbajee believes that protecting personal information is essential to a safe gaming experience. We may analyse your gaming patterns — but only to support the implementation of responsible gaming policies, such as identifying excessive play and imposing limits where needed. This analysis is never shared with third parties.

All activity on our platform is for users aged 21 and above. The identity verification process uses your information to enforce this restriction.

10. Policy Changes and Updates

nbajee may revise this privacy policy as needed. For significant changes, registered users will be notified by email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For answers to common questions, visit our FAQ page — where you will find detailed information on accounts, payments, and other topics.

11. Contact

For any questions about this privacy policy or requests related to your information, contact nbajee's support team:

We generally respond to your request as quickly as possible. For complex data-related requests, processing will begin after identity verification.